Mental LoadlessMental Loadless

Children's Data Protection

Last updated: 08/03/2026

Mental Loadless allows families to add minor children's profiles. In accordance with GDPR (Art. 8) and COPPA, explicit parental consent is collected and recorded before each addition. This page details the data collected, its purposes, and your rights as a legal representative.

1. Data Collected About Children

When a child is added to a Mental Loadless family, we collect:

Identity: first name, avatar (emoji), date of birth, gender (optional)

Education: school level, homework, exams and their tracking

Wellbeing: daily mood and private space notes (visible only to the child)

AI Assistant: history of interactions with Coco for homework help

Notifications: homework and exam reminders sent to the parent's device

2. Legal Basis

The processing of children's data is based on:

GDPR Art. 8 (EU): parental consent required for children under 15 (France)

COPPA (USA): parental consent required for children under 13

App Store Guideline 5.1.1: explicit disclosure of data collected about minors

Explicit parental consent is collected via the mobile app before each child addition. The date, time, and identifier of the consenting parent are recorded in our database.

3. Purposes of Processing

Each data category is collected for a specific purpose:

Identity: identify the child within the family and personalize the experience

Education: enable homework tracking, exam preparation, and Coco's educational help

Wellbeing: provide the child with a private expression space (not accessible to parents)

AI: provide homework help adapted to the school level

Notifications: remind parents of important deadlines

4. Data Access

Access to the child's data is strictly controlled:

Parents/administrators can see: first name, avatar, date of birth, gender, school level, homework, exams

The child only can see: their private space (mood, personal notes)

No one else has access to the child's private space data, including parents

This separation is ensured by a separate Cosmos DB partition (`/userId`) for all private space data.

5. Retention Period

The child's data is retained:

• As long as the child's profile is present in the family

• Until the family account is deleted

When a child's profile is deleted by an administrator, all associated data (homework, private space) is deleted within 30 days. Complete family account deletion triggers deletion of all data within 30 days.

6. Legal Representative Rights

As a parent or legal guardian, you have the following rights over the child's data:

Access: request a copy of collected data

Rectification: correct inaccurate information (available directly in the app)

Deletion: delete the child's profile (available in the app) or the complete account

Withdrawal of consent: you can withdraw consent at any time by deleting the child's profile

Objection: object to certain processing (including AI homework help)

To exercise these rights: contact@mentalloadless.com

7. Children's Data Security

Specific measures protect children's data:

Isolation: the child's private space is partitioned by `userId` in Cosmos DB — technically inaccessible to other members

Server-side JWT validation: no data is accessible without authentication

Azure Functions proxy: no API keys are exposed client-side

Encryption: data encrypted in transit (HTTPS/TLS) and at rest (Azure Cosmos DB)

Consent trail: the date and author of parental consent are recorded and cannot be modified

8. Contact and Complaints

For any questions regarding children's data:

SmartAILabs

Email: contact@mentalloadless.com

You may also file a complaint with:

CNIL (France): www.cnil.fr

FTC (USA/COPPA): www.ftc.gov